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Merchant's URL is incomplete or inaccessible

PaperPlannerInk
Just visiting

I have verified and reverified. My domain is complete. It works. There is no hidden content or coming soon page.  I can’t get past this.  I have reached out to support and the response is to tell me Merchant's URL is incomplete or inaccessible… which is my question to start with.  Any help in a resolution?  

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catredmondart
Just visiting

I am having the same issue. It's really terrible that these companies are unwilling to help even when the issue is a bug on their end. 

Did you find any solution? 

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michaelbliss
Pinterest Pioneer
Pinterest Pioneer

Hi @catredmondart , welcome to the PBC! I can definitely understand your frustration, I'll be happy to help where I can.

I'm not finding any threads you might have started, but I can see you are using Shopify. You may want to check out the Shopify Q&A Replay and the Shopify Webinar Recap.

On May 25th, Pinterest is having a Verified Merchant Workshop, you can submit questions in advance and RSVP here. You'll find this to be very helpful!

Do you have any specific issues you could use some help with?

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