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Issue Updating Rich Pins

zenlydesign
New member

Hi I need to update some RICH PIN product prices in our catalog.

I thought they would be updated automatically, but that is not happening. I read a question from someone asking about how to make an edit on her recipe rich pin - she was having the same issue, of correcting a word, but the rich pin was not updating to that new word.

Here is the answer she received: "Checking the URL in the Rich Pins Validator and rescraping usually updates Pinterest's cached data for that link, including rich data like recipe details". If I do that, will my product prices be updated in my catalog?

Thank you!

Deborah, co-founder of ZENly Design

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RosesTrove
New member

Hi, 

I have the same problem but with images not updating.  I had already tried the advice above but it made no difference.  It's really bugging me as I have researched all over and also long awaiting a reply from Pinterest.

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PinterestGabby
Community Manager
Community Manager

@zenlydesign and @RosesTrove, would you mind sharing the ticket #s from your interactions with support with me so I can look and escalate? Thank you!

  Did my response answer your question? Be sure to select "Accept as Solution" to help other community members on the PBC.



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