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catalog and data source paused for about a week

PoetStreetBoutique
New member

I am new to Pinterest Business. I tried to transfer my shopify products to a catalog over a week ago. When I go and open my catalog is says paused, and does not show a data source. I am trying to remove that and start over? or any other suggestions? I have contacted support a few times, but I do not think they understand what I am saying. Please help , my goal is to have all my products on Pinterest. 

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PinterestGabby
Community Manager
Community Manager

Hey there @PoetStreetBoutique, welcome to the community and sorry to hear about the trouble here. Checking with support now and I'll follow-up once I get more info! Appreciate your patience. 🙂 

  Did my response answer your question? Be sure to select "Accept as Solution" to help other community members on the PBC.



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PinterestGabby
Community Manager
Community Manager

Hey there @PoetStreetBoutique, welcome to the community and sorry to hear about the trouble here. Checking with support now and I'll follow-up once I get more info! Appreciate your patience. 🙂 

  Did my response answer your question? Be sure to select "Accept as Solution" to help other community members on the PBC.



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