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Can someone help with account suspension?

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Just visiting

I tried to message @PinterestGabby directly, but it seems I can't. Not sure this will go through, either, but giving it a try. I've had my account WanderWWonder for years. I only post either directly or through TailWind. Last Monday, June 29, I logged into Pinterest and noticed my traffic was down. I noticed some weird old photos showing up on my feed from years ago when I used to have my account connected to my Instagram feed. I immediately tried to change my password, fearing someone had hacked my account. Before I could do that, I was locked out of Pinterest and told my account was "suspended" due to spamming. I have never spammed. I have tried to get help and was told someone would review the account within 24 - 48 hours. It is now 1 week and I've heard nothing. I have YEARS worth of pins on that account. Is there anything I can do to get this back up and running? I have always tried to be diligent and even just paid for my first promoted pin recently. What can I do? Is there a person who can help? Thank you. 

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Loves to help

@wanderwwonder @PinterestGabby Hi there I am sorry you having so much difficulty I can only imagine how you feel - I wonder have you also tried contacting tailwind? This is not the first time I have heard that an account was closed or their were other problems with an account and numbers et al. for people who use Tailwind. I personally do not use third party apps but I chat with two ladies who have had similar experiences. Lisa

Please Visit My Pinterest Page & Follow https://www.pinterest.com/realsouthamerica0427 Thanks, Lisa❤️
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Community Manager
Community Manager

@wanderwwonder thanks for coming to the community to seek a resolution to the issue with your Pinterest account. Can you send the ticket # so we can check on the status? Feel free to send me a private message if you'd prefer. Thank you! 

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Just visiting

I received a notice on 7/9 that everything is reactivated and that it was a "Pinterest mistake." Thanks!

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Community Manager
Community Manager

Glad to hear this was resolved, @wanderwwonder! Hope to see you around the community. ❤️

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