Hey! Looking for some guidance. Uploaded a video as an account profile cover - works on desktop but not on mobile. Following all the information provided on this page https://help.pinterest.com/en/business/article/edit-your-profile-cover
Any tips for why it won't play on mobile? Just shows a black screen. Video does not play or auto play.
Thanks!
@rowhousenest Hi there glad you made it to community just to let you know this is a known issue and there are a number of us who have a similar issue with the video not playing on mobile including my own video which does not play on mobile. I had sent a Customer Service Request but they were not able to resolve and they are working on it.
Hope this helps you? Glad you made it to the community.
Lisa